Russian Cup Privacy Policy

1. Introduction

Welcome to Russian Cup. We understand that sharing your personal information on an online gaming platform is a matter of trust. This privacy policy was created to honor that trust.

This policy explains what information we collect when you use the Russian Cup platform (https://russiancup.org), why we collect it, how long we retain it, and when it may be shared with third parties. This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards.

As a trusted online gaming brand, Russian Cup places your privacy above all else. Your data will never be sold to third parties or used for advertising without your consent. Our privacy policy may be updated from time to time, so we recommend checking this page regularly.

2. What Information We Collect

We may collect the following types of information at various stages of your use of the Russian Cup platform:

Russian Cup does not collect any information beyond what is described above. We only ask for what is genuinely necessary to provide our services.

3. How Your Information Is Used

Russian Cup uses the information we collect for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Customer Support: To assist with resolving your complaints and issues.
• Security Assurance: To detect and prevent fraudulent activity.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To send you relevant offers and bonus information, where you have given your consent.
• Responsible Gaming: To detect unusual gaming patterns and provide the necessary assistance.

4. Where and How Long Your Information Is Stored

Your data is stored on secure servers. We use internationally accredited data centers with 24/7 security monitoring.

• Account Information: Retained for the duration of the account and for a minimum of 5 years after closure.
• Financial Transaction Records: Retained for up to 7 years as required by legal obligations.
• Gaming Logs: Retained for a minimum of 3 years for dispute resolution purposes.
• Communication Records: Support history is retained for up to 2 years.

5. Who Your Information Is Shared With

Russian Cup does not generally share your personal information with anyone. However, disclosure may occur in the following limited circumstances:

• Payment Service Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information strictly necessary to process transactions.
• KYC Verification Provider: Approved third parties may receive the information necessary for identity verification.
• Legal Authorities: Information may be disclosed to government authorities when required by a court order or a legitimate investigation.
• Technology Partners: Technology companies that support platform operations, all bound by strict confidentiality agreements.
• Anti-Fraud Authority: We work with industry-standard security partners to investigate suspicious activity.

6. Cookie Policy

The Russian Cup website and app use several types of cookies. Cookies are small text files stored in your browser that help us deliver a smoother, more reliable experience.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working properly.

7. Your Rights

Every registered player at Russian Cup has the following rights regarding their personal data:

• Right to Access: You can find out exactly what personal data we have stored about you.
• Right to Rectification: You can request corrections to any incorrect or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a structured format.
• Right to Object: You may object to certain types of data processing.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

8. Protection of Minors' Data

Russian Cup is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age is verified at the time of registration.
• If a minor's account is detected, it is immediately suspended and all associated data is deleted.
• If a parent or guardian suspects their child has created an account, please contact our support team immediately.

9. Security Measures

Russian Cup uses industry-standard technologies and practices to keep your data secure:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall & Intrusion Detection: Advanced firewall systems to prevent unauthorized access.
• Two-Factor Authentication: An additional layer of security for your account.
• Regular Security Audits: Regular security testing conducted by external experts.
• Data Backup: A secure backup system that minimizes the risk of data loss.
• Access Controls: Only authorized personnel can access data on a need-to-know basis.

10. Policy Changes

Russian Cup reserves the right to update this privacy policy as needed. For significant changes, we will:

• We will notify you at your registered email address.
• We will display a clear notification on the platform.
• We will update the "Last Updated" date at the top of the page.

Continuing to use the platform after an updated policy is published will be considered acceptance of the new policy. We therefore recommend reading any revised policy carefully when notified of a change.

11. Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Response Time: Typically within 24–48 hours
• Live Chat: Log in to the platform and chat with us directly